Company Introduction :

Our client is a leading operator in the Hospitality industry.

Job Responsibilities and Duties

• Know the standards and put them into practice in his/her daily work;

• Be available for guests at all times as a point of contact and co-responsibility for appropriate treatment of guest complaints, passing on and documenting such complaints;

• Promote all Hotel Sales and in-house facilities;

• Check and monitor any functions taking place at the time;

• Ensure all staff hand-over procedures are carried out at shift change and that all check & task lists have been completed.

Experience

• Has previous working experience in Front of House operations.

Personal Skills

• Good standard of education;

• Fluency in English; another European language will be considered as an advantage;

• Be computer literate;

• Able to work on his/her own initiative and take decisions when not supervised;

• Willing to work flexible hours including weekends;

• Be able to handle the reception duties in the indoor pool area;

• Knowledge of Opera will be considered as an advantage.

Tags: Customer Service, Diploma in Hotel Management, ECDL (European Computer Driving Licence), English, Organisational, Organisational and Time Management, Organizational, Written and Oral English Communication

APLIKUJ TERAZ